SUPPORT OVERVIEW
Fozzy Networks is committed to helping individuals and businesses large and small to get the most out of our hosting service. We know you have enough to do in running your business that your time is better spent on promoting your site, not trouble-shooting it.

BILLING POLICIES
ACCOUNT CANCELATIONS -- Please contact us with the appropriate information we require in order to cancel your web hosting account.

If a refund is due you will receive it within 30 days of canceling your account. If no refund is due you will be notified by email.

ACCOUNT PAYMENTS -- Fozzy Networks accepts payments via check, credit card, money order, wire transfer, and electronic funds transfer. Checks must be paid in US dollars and issued from a US bank. Credit Cards accepted are American Express, Discover Card, MasterCard, and Visa. Please email us for wire information. Should you have any questions regarding payment, please contact us .

ACCOUNT SUSPENSIONS -- The billing account(s) may require a debit/credit card on file and payment in full before services will be restored. It takes approximately 24 hours for restoration of service, regardless of the reason(s) for suspension. We will not restore services without the account showing it is fully paid.

Reason for suspension:

· Credit Card was declined and no response from email sent to customer requesting a new card
· Non-payment of invoices
· Customer request